Nuts & Bolts Guide to the ADA/ADAAA Interactive Process

To ensure that your qualifying employees receive “effective and reasonable accommodations” under the law, you need to:

• Understand the fundamentals of the ADA/ADAAA
• Implement and follow what the regulations call an “interactive process” to manage requests and determine effective accommodations

Simply put, the interactive process is a method that allows you and any employee who requests accommodations because of a disability to work together.

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